The right tutor can make all the difference, not only to your child's results, but also to their confidence, understanding and ability to tackle their schoolwork independently. For you, that means the reassurance of knowing your child is supported, making progress and moving in the right direction. That's the transformation we want your child to experience, and we're prepared to stand behind it.

First, your child's tutor should feel like the right fit. If your child doesn't feel comfortable, understood and excited to continue after their lesson, simply tell us. We'll find them a better-matched tutor, and you won't pay a cent for that lesson.

Once your child has found the right match, give us five lessons to help them make meaningful progress. If, after those five lessons, you're not satisfied with the change you're seeing, let us know and we'll refund every cent you paid for them.

Our 97% customer success rate gives us the confidence to make this promise. But if your child is among the 3% who don't get the results you hoped for, we wouldn't feel right keeping your money.

No awkward conversations. No hoops to jump through. The risk is ours, not yours.